We strive for innovation and have a proven track record of client satisfaction
Darren has over 15 years of helping law firms to improve their processes, including both legal service processes and back-office support processes. He has worked with a number of the top 200 firms in the UK as well as some of the largest global firms and even some of the disruptive new entrants to the market.Darren has nearly 20 years of practical experience in process improvement and knows what world-class service processes look like. Darren is also a certified Lean Six Sigma Black Belt and MBA from a leading global Business School.
James has over a decade of experience in improving processes within law firms, such as DLA Piper and Hogan Lovells, and training others to do the same. With a particular focus on improving profit and cashflow for law firms, James has delivered significant commercial benefits within both legal service delivery and business services for law firms of all shapes and sizes. He holds an MBA, is a Chartered Management Consultant (MCMI ChMC) and Accountant (ACA); and is a certified practitioner for Lean Six Sigma (LSSGB) and Design Thinking.
With combined process improvement experience in excess of 25 years, your instructors have mapped processes and trained clients in law firms of all shapes and sizes.
Get started for free. You'll be ready to map your own processes in around an hour. No offsites, no time away from your desk. Work through the bite size lessons in and around the day job.
We've distilled our hard won experience into practical lessons focussed on getting you up and running. Avoid the common pitfalls, make best use of people's time and gain invaluable insights from your processes.