Here we introduce a framework for identifying waste in legal processes and provide 3 common examples we see in our work with law firms.
In our previous article we introduced the key concept of reducing waste within legal processes. Here we look at five more ways your legal processes are wasteful.
Commoditisation is “the process by which goods or services that have economic value end up becoming simple commodities in the eyes of the market or consumers.”
You don’t get to decide if your clients see your legal services as a commodity!
“Never automate a bad process” is a rule-of-thumb I’ve worked to for many years. The natural order should be; Simplify, Standardise, Improve. Then, and only then, Automate.
Why do so many Digital / Legal Tech projects in law firms fail to deliver meaningful benefits?
As well as all of the causes listed above, there is an added complication with improvement projects in law firms.
Legal services are complex…
This blog explains how process improvement can be used as a strategic tool – it’s far more than just tinkering with the way things are currently done.
To commoditise or not to commoditise… that is the question. Or is it?
I’ve been working and speaking with law firms for many years now and it is rare that a meeting goes by when the concept
The most common challenges that law firms are facing – Have you said any of these comments recently?
I speak with Partners and Managers of law firms all the time and, in my experience, a few common themes continue to emerge time and time again. Have you said any these comments recently?
What are law firms doing to tackle the many challenges in the market? Check out our infographic for the answers.
There are currently many challenges facing law firms. These include fee pressures, new entrants to the market, regulatory changes and many more besides.
Process Improvement has been proven to work in almost every other industry – why aren’t more law firms undertaking similar programmes?
Process Improvement works in almost every other industry, what’s so different in Law Firms?