Map your law firm processes quickly and effectively

Process Mapping for Lawyers is a really practical course with actionable outcomes for learners to immediately apply within their day job. Recommended!

The course was very easy to follow and it really helped me. The speakers were clear and spoke well. I would have liked to see another process mapped in the "creating process map" section. The process which was mapped was very client-focused and it would have been good to see another process which addressed, for example, an internal firm process/project not involving a client. Rated 4 out of 5.

I like the handouts, meeting agendas and the 'happy path' in Process Mapping for Lawyers. Think that’s really helpful to pre-empt the main challenges.

Great training session on Business Process Improvement!

James is incredibly capable at understanding complex business challenges and being able to work with senior stakeholders to develop plans and strategies for the firm. In particular, his skills in process re-engineering are particularly impressive, being able to deliver in a challenging environment.

Darren has a deep understanding of the legal industry and knows what’s required to make change happen in a law firm. I would have no hesitation in recommending Darren.

Thoughtful, detailed, empathetic and intelligent advice on a sensitive subject requiring depth of knowledge and careful client handling. Darren performed an excellent service.

Darren's approach was always highly professional and his ability to form relationships and work with the internal team to drive results made delivery of difficult change much easier. He was quickly accepted not just because of his approach but also because of his knowledge gained through significant experience. It was a pleasure to work with him and I wouldn't hesitate to recommend him.

James had to work at the most senior levels in the organisation and navigate not only the politics but deal with people, process and tech issues that are never simple to bring together. There are few people who have the spread of skills that allow this to happen.

Darren’s insights on legal business process improvement were key to helping us to redesign the delivery method for a major product line. Darren skilfully managed the project from design to completion – delivering on time and keeping everyone fully informed. His team provided valuable analysis to bring structure and clarity to our decision making process.