In our previous article we introduced the key concept of reducing waste within legal processes. Here we look at five more ways your legal processes are wasteful.
Commoditisation is “the process by which goods or services that have economic value end up becoming simple commodities in the eyes of the market or consumers.”
You don’t get to decide if your clients see your legal services as a commodity!
“Never automate a bad process” is a rule-of-thumb I’ve worked to for many years. The natural order should be; Simplify, Standardise, Improve. Then, and only then, Automate.
Why do so many Digital / Legal Tech projects in law firms fail to deliver meaningful benefits?
As well as all of the causes listed above, there is an added complication with improvement projects in law firms.
Legal services are complex…
To commoditise or not to commoditise… that is the question. Or is it?
I’ve been working and speaking with law firms for many years now and it is rare that a meeting goes by when the concept
Legal Process Improvement can help to seize the opportunities presented by the difficult market conditions.
“Legal Process Improvement” is a new concept to many people so it was my intention to start this blog with a definition to illustrate what it is that we’re referring to.