This blog explains how process improvement can be used as a strategic tool – it’s far more than just tinkering with the way things are currently done.
There is a lot of talk about “Lean” within the legal services industry currently. A significant number of other industries are reported to have achieved phenomenal results by employing the […]
If the purpose of the last stage (Assess Current State) was to find out “how does the process currently work?” then the purpose of this stage is to answer the […]
I’ve created this blog to share my thoughts and experiences on the increasingly important area of law firm management; Process Improvement. Why bother reading this blog? I believe that Legal […]