Commoditising legal services

To commoditise or not to commoditise… that is the question.  Or is it?

I’ve been working and speaking with law firms for many years now and it is rare that a meeting goes by when the concept

What is Legal Process Improvement?

legal process improvement

“Legal Process Improvement” is a new concept to many people so it was my intention to start this blog with a definition to illustrate what it is that we’re referring to.