Commoditisation of legal services: The mistake most firms are making
Commoditisation is “the process by which goods or services that have economic value end up becoming simple commodities in the eyes of the market or consumers.”
You don’t get to decide if your clients see your legal services as a commodity!
Continue reading Commoditisation of legal services: The mistake most firms are making
Law firms – where to focus innovation, improvement and legal tech efforts
There are major elements of many legal law firms services that require the expertise, presence and intervention by a highly experienced senior expert e.g. a Partner.
Continue reading Law firms – where to focus innovation, improvement and legal tech efforts
The number 1 missing ingredient from Legal Tech projects
Why do so many Digital / Legal Tech projects in law firms fail to deliver meaningful benefits?
As well as all of the causes listed above, there is an added complication with improvement projects in law firms.
Legal services are complex… Continue reading The number 1 missing ingredient from Legal Tech projects
Strategic Legal Process Improvement
This blog explains how process improvement can be used as a strategic tool – it’s far more than just tinkering with the way things are currently done. Continue reading Strategic Legal Process Improvement
LEAN in Law Firms: “Have you met “TIM WOODS”? (Part 2)
Last week we introduced the key concept of reducing waste within the Lean methodology. We also introduced an acronym; TIM WOODS, to help identify potential sources of waste within your processes. Continue reading LEAN in Law Firms: “Have you met “TIM WOODS”? (Part 2)
LEAN in Law Firms: Have you met “TIM WOODS”? (Part 1)
There is a lot of talk about “Lean” within the legal services industry currently. A significant number of other industries are reported to have achieved phenomenal results by employing the tools Continue reading LEAN in Law Firms: Have you met “TIM WOODS”? (Part 1)
Commoditising legal services
To commoditise or not to commoditise… that is the question. Or is it?
I’ve been working and speaking with law firms for many years now and it is rare that a meeting goes by when the concept Continue reading Commoditising legal services
The most common challenges that law firms are facing – Have you said any of these comments recently?
I speak with Partners and Managers of law firms all the time and, in my experience, a few common themes continue to emerge time and time again. Have you said any these comments recently? Continue reading The most common challenges that law firms are facing – Have you said any of these comments recently?
What are law firms doing to tackle the many challenges in the market? Check out our infographic for the answers.
There are currently many challenges facing law firms. These include fee pressures, new entrants to the market, regulatory changes and many more besides. Continue reading What are law firms doing to tackle the many challenges in the market? Check out our infographic for the answers.
Process Improvement has been proven to work in almost every other industry – why aren’t more law firms undertaking similar programmes?
Process Improvement works in almost every other industry, what’s so different in Law Firms? Continue reading Process Improvement has been proven to work in almost every other industry – why aren’t more law firms undertaking similar programmes?